Play the role you want without issues.
Overwatch Role Queue

Blizzard is adding an update to their matchmaking and queuing systems for Overwatch soon. Role Queue will allow you to choose and confirm which role you would like to play before a match can even begin. Choose to be a tank, support, or damage class and their system will queue you with others who have selected the other roles.

This will ensure that each match has players in it that will result in two tanks, two supports, and two damage characters per team. These players will then get to select heroes within their chosen roles. At the end of a match, players will return to the main menu and select their role again before queuing for the next game.

This system is for both Competitive Play and Quick Play. Role Queue is currently available in the public test release for Overwatch on PC. It will hit live servers as a Role Queue Beta Season in patch 1.39. This beta will run for two weeks from August 13 to September 1. Players will get to earn Competitive Points similar to other competitive mini seasons and also qualify for Top 500 Leaderboards during this beta season.



How Role Queue Works
With Role Queue, we’re updating the matchmaking and queuing systems in Competitive Play and Quick Play so that players choose which role they want to play—tank, support, or damage—before a match even begins. The matchmaking system will then match two tanks, two supports, and two damage heroes to create a team, and upon entering match, players will select heroes within their chosen roles. At the end of a match (in both Competitive Play and Quick Play), players will return to the main menu and select their role before queuing for the next game.

Role Incentives and Queue Times
Each of the three roles will have its own queue, and players will be able to see estimates for the wait time for each at the role-selection screen. Several factors go into those estimates, but they’ll generally reflect the number of players queuing for a particular role. To help incentivize a more even distribution of players across all roles, players who queue for roles that are currently in high demand may get a reward.

We believe that Role Queue will improve match quality, give players more control over their gameplay experience, and provide more positive social experiences between teammates.