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Amazon Games has delayed their promised server transfer feature for New World. This is apparently due to some "edge cases where the transfer experience does not meet our standards for its release."
Not only is this feature delayed in general, but it seems as though players will not be able to transfer characters to other regions outside of the one their character is playing on. This is in spite of Amazon Games previously saying that this would be happening.
The news was shared on the official New World forums from community manager TervzorFTW this past weekend. In short, he explains how the team needs some extra time to resolve the outstanding issues. Afterwards, early adopters of the MMORPG will get their free server transfer token.
Some fans are understandably upset by this revelation that players will be unable to transfer characters between regions. The reason they're upset is due to the fact that servers were super overloaded at launch, as we are all well aware. Because of the server woes, Amazon Games put out a bunch of additional servers to try to meet the demand and lower wait times. They strongly urged players to find a different, low population server to play on for the meantime while they wait for the server transfers to go live. Some of these players opted to find servers in other regions, for whatever reason. Now, due to these regional restrictions, they are unable to switch to their preferred server even when transfers go live.
Players will be given one free server transfer token that will let them pick a new server in their selected region. There may be another wave of free transfer tokens given out in the future depending on server populations and queue times. These tokens will also be available for purchase in the future.
The forum post by TervzorFTW details some of the ins and outs about the server transfers, which we have also included below.
How do I transfer my character?
What comes with me when I transfer?
What does not transfer with my character?
Where can I move my character to?
Will there be opportunities to transfer again if I choose the wrong world, the world my friends chose filled up, or I regret choosing the world I transferred to?
- You need to log into your character, which means waiting in any applicable queues.
- Go to the in-game store where there will be a new tab to claim your character transfer token.
- You need to leave your Company.
- You need to remove any active Trading Post sell orders and buy orders.
- Your character must be located in a sanctuary (such as a settlement or outpost).
What comes with me when I transfer?
- You will keep all character progression (level, weapon mastery, titles, etc.).
- You will keep your Faction alliance and progress
- You will keep your inventory and storage.
- You will keep all of your currency.
- You will keep your houses and housing decorations.
- You will keep all quest progress.
What does not transfer with my character?
- Your Company membership needs to be terminated before transferring, and will not carry over.
- Active Trading Post sell orders and buy orders must be removed and will not carry over.
- Your friends list is world specific and will not transfer.
Where can I move my character to?
- You can move your character to any world in your region, except:
- You cannot move your character to a full world.
- You cannot move your character to a world in maintenance.
- You cannot move your character to a world set that you have an existing character in already.
Will there be opportunities to transfer again if I choose the wrong world, the world my friends chose filled up, or I regret choosing the world I transferred to?
- Transferring again will require an additional token. Our team will continue monitoring world populations, queue times, and will evaluate the need for an additional wave of server transfer tokens to be given out for free. After we are sure players have had plenty of time to find the right server for them, we will later make server transfer tokens available for purchase in the store. We will give notice ahead of time when tokens are changing to a paid service.
