Agreed, but more specifically on what Zips can chime in on top of what Jason Schreier and Adam Rosenberg already said. Zips has already retweeted (and commented) on how our reaction (as in the internet's) is uncalled for. And Jason also points out that if the game is as bad as it sounds, we're supposed to ask a proper question to the relevant party. A non-management/executive employee at the frontlines isn't it. Furthermore, the question could've been closer to this reasonable tweet (again, to somebody who actually has authority to relay this to the relevant parties):

Embedded Tweet

Yeah, except that's not a question anyone's asking.

We know the factors that lead to the decision. Money. They want to make money. They are going to monetize this like every other mobile game does, and use it to make as much money as they can for as little development necessary as they can, since mobile games don't require nearly as much development as PC games. That's why. There's no reason to ask that question.

The "Are you kidding? Please tell us you're kidding" question was more on point. Followed by the "Is there ever going to be a chance that you have this on PC" and the booing that followed that answer.

When the devs ask "You have phones, don't you?" is like wondering why you don't like a colonoscopy just because you have a colon.

This isn't about asking questions, it's about expressing our dissatisfaction with the decision to the developers. It's not about "we're worried resources won't go to X other project." It's about, mobile games are bad and you should feel bad for making them.

There's mobile gamers out there. They're not the kind of people that show up to Blizzcon for a company well known for making PC games. Freakin' know your audience. The crowd had every right to be upset and it was rather silly of them to announce it there, that way. People paid good money to be there. Hopefully they'll find something else to like while they're there.

Then it comes out that they're outsourcing this, for one, and secondly that the company they're outsourcing it to has basically already made this game and Diablo is just a reskin. They claim it's 'made from scratch,' sure, but you're still reusing basically every concept, and literally hiring the same people to program it. Lower the development costs even more, apparently.

Now, if you want to talk about how rude some people were, go ahead, but the sentiment is real. And that sentiment is definitely one of feeling unheard and like they're only out for the money. They stop caring about what their loyal fanbase wants, and reach out with grubby hands to get as much money from a completely different audience (mobile gamers) as they can get.

So yeah, are some people being a little extreme and rude in their response? Sure. But the reason for that response is valid.

In response to the developer assuming i have a phone, the answer is of course i do.

It's great, it has a torch on it and sends text messages.

While you're right that the first part would require Blizzard to make a professional style reply that summarizes greed (as with any for profit company in the entire world), it doesn't answer parts 2 through 4, which are the questions everyone is apparently asking. Note that the tweet is a four-part question.

Furthermore, Jason agrees the game looks underwhelming as its first impression, so the reasoning for the desire for a GOOD Diablo game is valid, but the response itself had little to do with the valid reasoning you pointed out. It was more of an opportunity to troll the developers with a bandwagon audience. Because harassment is fun and an audience cheering you on is an opportunity nobody would pass up. Because, you know, we're naturally @$$holes.

To those who want to complain the game is terrible because it's not designed well as a mobile game, and would've fared much better on PC/consoles, then the feedback should've been directed to executives/management through the proper channels. Maybe even question their treatment of their previous market audience in a shareholders' meeting or something. But trolling and embarassing the folks presenting at BlizzCon with no control over product decisions? Sure that's a great way to express your valid reasoning. This will DEFINITELY generate the demand needed for a console/PC game.

If questions and feedback to the presenters at BlizzCon was not an acceptable and encouraged way for customers to be heard, they shouldn't open the floor for questions and feedback.

Also, what are the parts 2-4? I'll take a guess but could be wrong:
* How long Diablo 3 has been out

Nobody has a question about this. We know how long it's been out. We know they're developing Diablo 4 but don't have news on it yet and wouldn't have news this Blizzcon. We know there's other Diablo projects as well, some unnanounced, some announced like porting to the switch. I don't see a question here.

* How rabid the fanbase is

Still not seeing a question. Diablo fans want Diablo. This is known, not a question.

* Stigma around mobile games

This goes back to the first question, though, why did they even make it at all, and again the answer is "because money."

To summarize my long post, the key points are this:

1 - Mobile games are bad, and drastically inferior to PC games
2 - Blizzard is known for PC games and it's what we expect and want from them, especially the loyal customers
3 - The audience of PC gaming and mobile gaming doesn't have much overlap (that I know of, could be wrong)...there's a huge and growing mobile gaming audience, but the issue is that it's a DIFFERENT audience. Especially not the audience that paid to be at Blizzcon.
4 - The way mobile games are monetized matters, most people hate the way it's usually done
5 - Outsourcing it to people who have basically already made the game just without the Diablo license feels lazy and cheap and like a reskin (in spite of their comments that it's from scratch, this is still a bad move)
6 - The audience feels unheard and ignored. You know what people do when they feel unheard? They get louder, and often ruder. They show support to the most verbal and eye catching of people who get their point and do hear them. Like that guy with the april fool's joke question. Sure, he was rude, but the more and more and more AND MORE support that 30 second clip gets, the more the audience is trying to send Blizz a message that they obviously want to ignore.

Seriously, game developers can make whatever game they want to make. It's them announcing it at Blizzcon and expecting the Diablo fanbase to like it that was way, way out of touch.