Bethesda has gone on record with admitting that they made a few mistakes in a recent wave of account bans from The Elder Scrolls Online. The mass bans were carried out against alleged gold spammers, botters, and exploiters, but unfortunately a few legitimate players were caught up in that wave.
As part of our continuing effort to combat gold spammers, botters and exploiters, we recently banned a number of accounts. After several players appealed, we were able to investigate the matter further and discovered some legitimate accounts got caught up in the sweep. We unbanned accounts last night, and have email responses going out for those affected from our support group. It is never our intention for legitimate players to be harmed as we work to keep your game free of cheaters, and we sincerely apologize for the mistake.