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If you are the proud owner of the new Nintendo Switch, it's hopeful that everything is working fine for you. However, if you happen to be some of the unfortunate people that received a Switch with dead pixels, Nintendo has essentially said that you're SOL.The UK Nintendo support site says that dead and stuck pixels on the Switch screen "should not be considered a defect."
Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.
To Nintendo's credit, there are numerous companies that do not consider dead pixels to be a defect in the hardware. Some of these companies include Sony with the PSP and Vita screens along with Apple.
If you are someone that has run into this issue, then it is suggested you suck it up, buttercup.
Most industries look for 'five nines' perfection, as in 99.999%. That's across a lot of industries, if you can hit five 9's, you're usually a pretty respected company.
For monitors, what that would mean in this case is that if less than say 20 or 21 pixels are dead, it's a 'no defect' screen, and nobody's gonna care but you.
Even with that though, some companies like newegg will have a dead pixel policy above and beyond the manufacturer's. Essentially they just give you another one and give yours to someone who won't notice or care about the dead pixels, etc. I think. Who knows. But within X days of purchase you can exchange, on some products. On others you can't.
Given how few switches there are manufactured so far, I'm not surprised Nintendo isn't willing to go through the hassle of exchange procedures just over a few dead pixels.