GOG Offering 30-Day Refund Policy

Collapse
X
Collapse
  •  

  • GOG Offering 30-Day Refund Policy

    Digital distribution has been less than ideal when it comes to getting a refund on games that either don't work well or don't deliver on promised features. GOG.com is looking to change things, at least for their own services, by introducing a 30-day refund policy.


    An FAQ explains the finer points of this new guarantee.
    How does it work?
    If, within 30 days after the purchase of your game, you experience technical problems or game-breaking bugs that prevent you from finishing your game, contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your game is still not working, we'll give you back your money.

    This refund guarantee is available for every country that GOG.com services.
      Posting comments is disabled for guests. Login or sign up to leave a comment.

    Related Topics

    Collapse

    • Shawn Zipay
      Refunds Now Allowed on PlayStation Store Pre-orders but There is a Catch
      by Shawn Zipay

      For the longest time, if you wanted a refund from Sony for a purchase made through the PlayStation Store, you were either completely out of luck or were maybe given a one time exception. There were a few other times where Sony cracked open that refund door another inch, such as when games were severely broken to the point of crashing systems, but these were made once in a blue moon. Even then it wasn't a guarantee that you would be issued a refund if you requested one.

      Yesterday,...
      04-02-2019, 06:02 PM
    • CaptainKirk
      Cheap Gamingish Build
      by Guest
      An IRL friend of mine has a birthday coming up and wants a cheapish gamingish (Maple Story and other **** games like that, but maybe something tf2ish...
      03-01-2009, 08:07 PM
    • Shawn Zipay
      EB Games Issuing Refunds to Upset Fallout 76 Customers in Australia
      by Shawn Zipay
      C'mon, it's not that bad... now.

      An Australian government group, the Australian Competition & Consumer Commission (ACCC), says that EB Games has "undertaken to refund consumers after acknowledging they are likely to have misled consumers about their consumer guarantee rights in relation to faults with the online video game Fallout 76."

      If that sounds a bit like confusing jargon to you, you aren't alone. In short, it sounds like EB Games was not giving out...
      06-01-2020, 01:40 PM
    • Shawn Zipay
      Microsoft and Best Buy are Now Offering Refunds on Cyberpunk 2077
      by Shawn Zipay
      The hits, they just keep coming.

      First, we saw Sony offering full refunds for all copies of Cyberpunk 2077 that were sold through the PlayStation Network store. This coincided with the game being completely pulled from the PlayStation Network until an undetermined point in the future.

      Just a couple of short hours ago, Microsoft followed suit with an updated refund policy change of their own for Cyberpunk 2077. The company says that they "will be expanding our existing...
      12-18-2020, 02:51 PM
    • Loading...
    • No more items.
    TGN on Threads TGN on BlueSky TGN on Facebook
    Working...