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Activision provided an update today about how they are continuing to combat toxic behavior and racist names in Call of Duty. Over the past 12 months, the studio says that they have banned over 350,000 accounts from Call of Duty: Warzone, Black Ops Cold War, Modern Warfare, and Call of Duty: Mobile. These bans are in addition to their ever ongoing efforts to catch and ban cheaters.
These are the accounts that have been banned just for having racist names or toxic behavior. They were banned based on player-submitted reports and "an extensive review of our player-name database."
To catch some of these people before they even play the game, they have implemented additional in-game filters to catch potentially offensive names, clan tags, and profiles. They've also added "new technology to filter potentially offensive text chat." These filters are applied across 11 different languages.
Even with these measures, Activision says that they will continue to expand their efforts to combat these types of people.
There’s much more to be done, including increasing player reporting capabilities and moderation, as well as addressing voice chat to help combat toxicity.
Our goal is to give players the tools needed to manage their own gameplay experience, combined with an enforcement approach that addresses hate speech, racism, sexism and harassment.
We will continue to increase our efforts in the following areas:
· More resources to support detection and enforcement
· Additional monitoring and backend technology
· Scrubbing databases to bring systems up to current standards
· Consistent and fair review of enforcement policies
· Increased communication with the community
We know we have a long way to go to reach our goals. This is just the start. Addressing this is an ongoing commitment that we will not waver from. We look forward to making progress on this front and coming together with you to share in the fun and joy of playing together.
Our goal is to give players the tools needed to manage their own gameplay experience, combined with an enforcement approach that addresses hate speech, racism, sexism and harassment.
We will continue to increase our efforts in the following areas:
· More resources to support detection and enforcement
· Additional monitoring and backend technology
· Scrubbing databases to bring systems up to current standards
· Consistent and fair review of enforcement policies
· Increased communication with the community
We know we have a long way to go to reach our goals. This is just the start. Addressing this is an ongoing commitment that we will not waver from. We look forward to making progress on this front and coming together with you to share in the fun and joy of playing together.
