For the longest time, if you wanted a refund from Sony for a purchase made through the PlayStation Store, you were either completely out of luck or were maybe given a one time exception. There were a few other times where Sony cracked open that refund door another inch, such as when games were severely broken to the point of crashing systems, but these were made once in a blue moon. Even then it wasn't a guarantee that you would be issued a refund if you requested one.
Yesterday,...