Assitance Needed!

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  • jubb jubb

    #1

    Assitance Needed!

    posted before on this on bf2 & coh:of troubles but i wasnt getting many replies so ive decided to post another thread.

    anyways i my new pc last friday working fine until i start playing bf2 & coh:of. when i am playing bf2 after about 10 minutes the computer restarts. it also happens on coh but at least 1 1/2 hours after i am playing. also in bf2 when i right click to zoom the screen goes black.

    since the last thread i have unchecked the automatically restart box in the startup and recovery box in advanced - properties - my computer

    since that instead of restarting the screen goes blue and it says a problem has been detected an windows has shut down to prevent further etc. it then says the problem seems to be caused by the file win32k.sys

    after that it says
    page_fault_in_nonpaged_area after that it has other stuff about contacting the administritator.

    then it has techinical information:
    stop:0x00000050 (0xe189d304, 0x00000000, 0xbf8b525f, 0x000000001

    win32k.sys - address bf8b525f base at bf 8000000, datestamp 41107f7a


    any help is appreciated
  • signa
    CS-Nation / TGN Staff
    • Dec 2004
    • 4191

    #2
    I would test your ram by booting a memtest86 cd.

    MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.


    takes about 90min to run 1 complete cycle.
    "Crunch's First Officer"
    twitter: @signaprime

    Comment

    • jubb jubb

      #3
      that would take weeks to get here since i live in Australia. does that problem usually happen if the memory is bad?

      Comment

      • Vreki
        Senior Member
        • Oct 2007
        • 4226

        #4
        Originally posted by jubb jubb
        that would take weeks to get here since i live in Australia. does that problem usually happen if the memory is bad?
        Weeks? Is the internet that bad down under?
        You can download a CD image so you can burn your own bootable CD.
        Just choose "free download"

        Also try reading this:

        Comment

        • signa
          CS-Nation / TGN Staff
          • Dec 2004
          • 4191

          #5
          Originally posted by Vreki
          Weeks? Is the internet that bad down under?
          You can download a CD image so you can burn your own bootable CD.
          Just choose "free download"
          oops, yeah, what he said ^^ :p
          "Crunch's First Officer"
          twitter: @signaprime

          Comment

          • jubb jubb

            #6
            oops.... i thought you had to buy it, i didnt see 'free download'

            which one should i download? and do i have to run off a cd or can i run off the hdd?

            Comment

            • Vreki
              Senior Member
              • Oct 2007
              • 4226

              #7
              Originally posted by jubb jubb
              oops.... i thought you had to buy it, i didnt see 'free download'

              which one should i download? and do i have to run off a cd or can i run off the hdd?
              This one I would think, gzip is probably intended for linux.
              Download - Memtest86 v3.4a ISO image (zip)

              I guess you could mount the image with some tool, but the whole point of a bootable CD is that you don't need to load your OS, so that would be counter-productive.

              Comment

              • megawhompertoo
                oldswab
                • Dec 2005
                • 2124

                #8
                Originally posted by jubb jubb
                after that it says
                page_fault_in_nonpaged_area after that it has other stuff about contacting the administritator.

                then it has techinical information:
                had the same problem with ati's november drivers running LOTRO, catalyst 7.11. updated to 7.12 which fixed it.

                just a thought.

                Comment

                • signa
                  CS-Nation / TGN Staff
                  • Dec 2004
                  • 4191

                  #9
                  Originally posted by jubb jubb
                  which one should i download? and do i have to run off a cd or can i run off the hdd?
                  you have have to burn the file to a cd as a bootable .iso, then boot your pc with that CD.

                  directions here, if you dont have software to do it:



                  use the file Vreki posted:

                  Download - Memtest86 v3.4a ISO image (zip)
                  "Crunch's First Officer"
                  twitter: @signaprime

                  Comment

                  • jubb jubb

                    #10
                    Originally posted by megawhompertoo
                    had the same problem with ati's november drivers running LOTRO, catalyst 7.11. updated to 7.12 which fixed it.

                    just a thought.

                    how do i check what catalyst driver i have?

                    Comment

                    • signa
                      CS-Nation / TGN Staff
                      • Dec 2004
                      • 4191

                      #11
                      try start > run > dxdiag

                      should be in there somewhere.
                      "Crunch's First Officer"
                      twitter: @signaprime

                      Comment

                      • jubb jubb

                        #12
                        ive already checked there and it has a different driver but i checked in help>about in the ccc and it said driver version 2007.1102.etc
                        is that where is says the ccc driver?

                        Comment

                        • megawhompertoo
                          oldswab
                          • Dec 2005
                          • 2124

                          #13
                          Originally posted by jubb jubb
                          ive already checked there and it has a different driver but i checked in help>about in the ccc and it said driver version 2007.1102.etc
                          is that where is says the ccc driver?
                          that version of ccc gave me the same problem. not saying it will fix your issue, but it did for me.

                          Comment

                          • jubb jubb

                            #14
                            well i just updated to 7.12 on ccc & got hlf2 deathmatch & lost coast free!
                            but, i went to play bf2, the screen went black as normal and then nothing happened and then it crashed back to the desktop & i was playing fine 30mins ago. but it went back to the error screen when i quit bf2 before.

                            and i just downloaded cpu-z and the cpu speed keeps jumping from 2666 to 2000?
                            and the memory speed is 400mhz. since its ddr2 is its true speed 800mhz?

                            Comment

                            • solofowaffles
                              Member
                              • May 2006
                              • 4306

                              #15
                              Originally posted by jubb jubb
                              well i just updated to 7.12 on ccc & got hlf2 deathmatch & lost coast free!
                              but, i went to play bf2, the screen went black as normal and then nothing happened and then it crashed back to the desktop & i was playing fine 30mins ago. but it went back to the error screen when i quit bf2 before.

                              and i just downloaded cpu-z and the cpu speed keeps jumping from 2666 to 2000?
                              and the memory speed is 400mhz. since its ddr2 is its true speed 800mhz?
                              Intel speed step,to reduce power when idling the processor lowers the mutiplier hence why u see the lower clocks,once a intensive application start the multiplier stays at its regular value.and yes 400 mhz is 800mhz.

                              Comment

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