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Earlier this week a lawsuit was filed by James Collins against GameStop for "deceptively misleading" its customers. Back in January, Collins purchased a used copy of Dragon Age: Origins for $54.99. The box art for the game said that free downloadable content would be available for free upon purchasing the title.
Now, looking at my own copy of Dragon Age: Origins and the copy of a cover seen above, it looks quite apparent that the fine print clearly says that the free DLC is available with a "full retail purchase." Unless GameStop added their own stickers to the box art, it doesn't immediately appear there's any basis for a lawsuit here.
What's your take on the matter?
Collins states he purchased the game in part because of the box cover, which advertised that additional character and quest content could be downloaded for free upon purchasing the game. Collins discovered weeks later, however, he would have to pay an additional $15 to access the downloadable content, ultimately paying $10 more than the cost of a brand new copy with the same content.
When Collins tried to return the game for a refund, the GameStop manager at the store said he could not because the seven-day return window had passed.
"GameStop, who makes more than 20% of its revenue and nearly $2 billion from the sale of used video games, is aware of this issue, and continues to fail to alert customers that this content is not available on used games," the suit states. "As a result, GameStop tricks consumers into paying more for a used game than they would if they purchased the same game and content new."
Collins is seeking restitution, punitive damages for fraud, and numerous other compensatory damages.
When Collins tried to return the game for a refund, the GameStop manager at the store said he could not because the seven-day return window had passed.
"GameStop, who makes more than 20% of its revenue and nearly $2 billion from the sale of used video games, is aware of this issue, and continues to fail to alert customers that this content is not available on used games," the suit states. "As a result, GameStop tricks consumers into paying more for a used game than they would if they purchased the same game and content new."
Collins is seeking restitution, punitive damages for fraud, and numerous other compensatory damages.
Now, looking at my own copy of Dragon Age: Origins and the copy of a cover seen above, it looks quite apparent that the fine print clearly says that the free DLC is available with a "full retail purchase." Unless GameStop added their own stickers to the box art, it doesn't immediately appear there's any basis for a lawsuit here.
What's your take on the matter?
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