Edited by [user="152360"] @ [time="1087526737"]
Shouldn't Counter-Point have two people who disagree? I think that's what it meant by biased. Both people this time were biased the same way.
I think there's a major difference between Blizzard and Valve. Blizzard usually doesn't release deadlines at all. If it was blizzard, 9/23 would've been when they'd release the date in the first place. Up until then they'd say 'late 2003'. And then they'd make the date they gave.
Also, look at Battle.net compared to Steam. I'm not sure how either works, but I'm confident that while Steam seems to be more powerful, Battle.net is a whole lot more robust. As in, less buggy. Battle.net's patching mechanism could probably support the 'often-ness' of patching that Steam has shown.
However, Blizzard, instead of doing lots of tiny patches that they then fix again in the next patch, does one big patch and makes sure they get it right. In fact, their two last biggest patches, 1.10 for Diablo II, and 1.15 for WC3, both got publicly beta-tested. Their beta tests were almost finished products, that needed a bit of polish.
Counter-strike's only beta-tested patch was 1.6, with the beta steam. And when 'steam' became official (no word on whether 1.6 was official or not), there were still tons of bugs in both 1.6 and Steam. In fact, it's only today that the 'cancel' responsiveness has been improved, and that's been there since the beginning.
And you're wrong when you think big changes don't bring anti-Blizzard. Just take a look at the way they changed anonymous matchmaking in 1.15. I personally feel the idea is good but that there's some bugs in there that are causing erratic behavior, but most people think it's completely screwy and they should revert to the original ASAP.
In fact, there's plenty of anti-blizzard even without changes. http://www.worldofwar.net/randomravings/038.php
I think VALVe does a lot of things right, and also has a lot of good intentions that sometimes aren't implemented well. However, they are severely lacking in certain areas. Customer Support? Practically non-existent, and what there is involves standard FAQs and troubleshooters that won't ever solve esoteric problems. Take a look at Blizzard's website, and the support forum, and you'll see ten times anything VALVe has. And what about a phone number for contacting a live person?
The best thing about VALVe is their ability to design. Implementing this design (programming) is fairly well done but not top-notch. Steam itself is still buggy, but admittedly much less so than when it was 'official'.
Everything else about VALVe, especially PR, sucks. And even though they like and support the community, that's an entirely pointless idea if your PR sucks. You don't tell us what we need or want to know, you don't keep us happy and anticipating, you barely do anything announcement-wise, and some of the things you do announce get reverted later and we never know about it. The best source for news about VALVe isn't Valve itself, it's the fansites.
I'm not entirely anti-VALVe but I'm not a fanboy who can't see their faults, either. There's a lot of flaws in their company's structure, as many as there are in Steam and the Half-life engine, so much so that only the popularity of their previous hits keeps them alive at all. If HL2 doesn't rock, even if it's only 'mild', on average for any game, then VALVe's probably gonna go downhill.
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