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Sometimes ideas just don't take off and it seems as though Transformers Universe was one of those ideas. Just six months after entering into an open beta, the game will call it quits. The news comes courtesy of Jagex and Hasbro.
The teams say that they are "hugely disappointed" that the game will be closing. The final bit of the shutdown will take place at 10AM (GMT) on January 31, 2015. They do offer up their thanks to their fans and those that played the game.
The shutdown period will begin from today. As part of the winding down we will be refunding all those that have purchased a Founders Pack, as well as anyone that has purchased relic bundles and starter packs. These refunds should be all processed in the next 30 days. In addition we will be closing the ability for new players to make accounts, those of you that already have accounts will continue to be able to use them until the closure date.
If you haven’t received a refund after 16th January 2015 and believe you should have, then please contact the Jagex customer services team (tu_refunds@support.jagex.com). We will also be pushing an update live today that will switch off the ability for players to buy any more relic packs, or starter bundles.
As mentioned, on 31st Jan 2015 @ 10am GMT we will be shutting down all servers and forums and will freeze all Transformers Universe related accounts. These accounts will then be live for another 60 days (approx.) for any final queries before deletion on 31st March 2015.
Between now and the date of closure the Jagex CM team will continue to operate on the forums and we will provide relevant updates on the website as necessary.
If you haven’t received a refund after 16th January 2015 and believe you should have, then please contact the Jagex customer services team (tu_refunds@support.jagex.com). We will also be pushing an update live today that will switch off the ability for players to buy any more relic packs, or starter bundles.
As mentioned, on 31st Jan 2015 @ 10am GMT we will be shutting down all servers and forums and will freeze all Transformers Universe related accounts. These accounts will then be live for another 60 days (approx.) for any final queries before deletion on 31st March 2015.
Between now and the date of closure the Jagex CM team will continue to operate on the forums and we will provide relevant updates on the website as necessary.
The teams say that they are "hugely disappointed" that the game will be closing. The final bit of the shutdown will take place at 10AM (GMT) on January 31, 2015. They do offer up their thanks to their fans and those that played the game.
Once again we want to thank all of the players that have played Transformers Universe and all those that have worked on the project.