This past week there was a little bit of a snafu with a coupon code being used at the Razer online store. See, there was a code that allowed for a discount of 90% off of your purchase of Razer products at the UK Razerzone store.
Well, that coupon kind of got out into the wild and tons of people who were never supposed to went ahead and made use of it anyway. Ha ha, whoops! Instead of cancelling those orders, Razer is going to go ahead and honor them.
They say that it's going to take a few weeks to a couple of months to get all of those orders processed and shipped due to the high demand. And if you chose not to make use of the code believing that the orders would be cancelled as is common practice, then the joke seems to be on you right now.
Just think, you could have had a Razer Blade laptop for just $250 instead of the $2,500 it normally goes for.
Well, that coupon kind of got out into the wild and tons of people who were never supposed to went ahead and made use of it anyway. Ha ha, whoops! Instead of cancelling those orders, Razer is going to go ahead and honor them.
While we have the option of cancelling the orders legally, we’ve always had a customer comes first policy at Razer and in respect of this incident, we have decided to honor the orders that were placed using the unauthorized code by Razer fans buying single products for their own use. Unfortunately, as the products are being sold well below their cost, it will likely cost us an insane amount of losses to make good on the orders which will really really hurt us as we’re still a small company - that much said, we want to do right by the community. For orders in the multiples of units for a single product, we will still give each an opportunity to purchase one item of each product ordered at the 90% off discount but not for multiple units of the same product. Our focus is on doing the right thing for our fans, the gamers and the community, not for resellers or users to profit from this. That’s not gaming, that’s not our deal.
They say that it's going to take a few weeks to a couple of months to get all of those orders processed and shipped due to the high demand. And if you chose not to make use of the code believing that the orders would be cancelled as is common practice, then the joke seems to be on you right now.
Just think, you could have had a Razer Blade laptop for just $250 instead of the $2,500 it normally goes for.
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