Valve Issues Statement Over Forum Security Breach

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  • Shawn Zipay
    Managing Communities 24/7
    • Apr 2003
    • 69279

    #1

    Valve Issues Statement Over Forum Security Breach

    Valve has just sent out a press release detailing an IM that will be sent to Steampowered forum visitors from Gabe Newell. The message provides a state of what happened with the security breach on Valve's Steampowered forums and assures that their investigation yielded no evidence to suggest that Steam accounts, personal identification, nor credit card information was compromised. However, some users on the forums were affected and all users will need to change their passwords upon logging into the forums the next time they're there.

    Dear Steam Users and Steam Forum Users,

    Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

    We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

    We don't have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

    While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

    We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn't be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

    We will reopen the forums as soon as we can.

    I am truly sorry this happened, and I apologize for the inconvenience.

    Gabe.


    Please take note of the precautions outlined in the above message with regard to passwords and the changing of said passwords.
  • Stryker
    Member
    • Sep 2010
    • 165

    #2
    To be safe, i changed my Steam password anyway.
    PSN: Xclusiveitalian
    Steam: Stryker
    Origin: Xclusiveitalian
    Twitch: Stryker218

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    • Scinto
      Retired TGN *****
      • Mar 2006
      • 5387

      #3
      It wont let me change my Steam Password Instead I deleted the Credit Cards on the Account and will add them again when I can change my password.

      Comment

      • Jez-
        Member
        • May 2009
        • 37

        #4
        I think we should be safe anyway because of Steam Guard. It won't let you change the password until you have written the verification code from your email first. But that's assuming you have a different password for Steam and your e-mail. So if someone gets your password, they can't change it if they don't have access to your e-mail too.

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