Earlier today there was mass outrage and a lot of eye rolling going on at those who claim they did not cheat in Modern Warfare 2 and were wrongfully banned by VAC. It appears as though Valve was indeed at fault with a false positive and are reversing those bans tonight. In fact, Valve is offering those who were wrongfully banned two free copies of Left 4 Dead 2 as a way of saying "sorry."
Earlier today we posted news that appeared as though we weren't really believing those who cried foul, because well, we didn't believe them. Well, we'll be the first to say we were wrong. It was one of those very rare cases where someone wasn't lying about not cheating after they were flagged for the infraction.
There are other threads and posts on the Steampowered forums, and elsewhere, detailing the free gift of Left 4 Dead 2 and the unbanning.
Hello,
Recently, your Steam account was erroneously banned from Call of Duty: Modern Warfare 2.
This was our mistake, and I apologize for any frustration or angst it may have caused you.
The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn't a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).
We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn't already own the game.
To share your extra copy of Left 4 Dead 2 with a friend, you can 'Manage Gifts and Guest Passes' from the 'Games' Menu in Steam, or visit this article on the Steam Support site for detailed instructions: https://support.steampowered.com/kb_...4502-TPJL-2656.
To access your own copy of Left 4 Dead 2, visit your library of games in Steam. If you didn't already own the game, it will now be listed among your others there, and is available for download immediately.
Regards,
Gabe Newell
President, Valve
Recently, your Steam account was erroneously banned from Call of Duty: Modern Warfare 2.
This was our mistake, and I apologize for any frustration or angst it may have caused you.
The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn't a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).
We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn't already own the game.
To share your extra copy of Left 4 Dead 2 with a friend, you can 'Manage Gifts and Guest Passes' from the 'Games' Menu in Steam, or visit this article on the Steam Support site for detailed instructions: https://support.steampowered.com/kb_...4502-TPJL-2656.
To access your own copy of Left 4 Dead 2, visit your library of games in Steam. If you didn't already own the game, it will now be listed among your others there, and is available for download immediately.
Regards,
Gabe Newell
President, Valve
Earlier today we posted news that appeared as though we weren't really believing those who cried foul, because well, we didn't believe them. Well, we'll be the first to say we were wrong. It was one of those very rare cases where someone wasn't lying about not cheating after they were flagged for the infraction.
There are other threads and posts on the Steampowered forums, and elsewhere, detailing the free gift of Left 4 Dead 2 and the unbanning.
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