EA Support... do you exist?

[AFMAN10]

Re: EA Support... do you exist?

EA is just sick of answering your questions..Even if most problems submited to customer support is mainly their fault, they are now filthy rich, and they dont care..

Customer support only works the first month that the game comes out, after that, companies dont give a ****.

well there must be something we can do legally... maybe submit a complaint with the BBB. maybe e-mail tec magazines and gaming magazines, have them publish all the non orthidoks ways that EA is going about with dealing with there costemers. maybe that will give them a hint.

[Graf]

Re: EA Support... do you exist?

The best way to get support from EA is to call them. Its the only time I got any help when I had first got BF42

[Maverick]UK-C[]

Re: EA Support... do you exist?

The best way to get support from EA is to call them. Its the only time I got any help when I had first got BF42

If you call, never call the german EA support! I phoned them twice, waited 20 min in the line (2$ per min) and the answer I got: "We can't help you with your basic pistol badge problem, you won't get FS rank, live with it!" WTF???

Dunno how US EA support is, but the german one is sh**!

[AFMAN10]

Re: EA Support... do you exist?

well i found out theat they do exest!!! after over a week they finally reply. unfortunatly they had nothing good to say... lets just say that i made more progress from this forum then i did with them... tank all of you that helped... and still are.

[DLWebmaestro96]

Re: EA Support... do you exist?

one thing i learned in business in college is that its not completely about the product... costumer service is everything!

While this applies greatly to retail outlets or restaurants that all sell pretty much the same thing (like where you choose to buy your copy of BF2), it's less of a factor when a company has a monopoly on such a unique product, like EA has with BF2.

If you prefer the taste of Mt. Dew over Mello Yello, but hate Pepsi-Cola's customer service, you have to either give up on Mt. Dew or put up with shoddy service. Easier said than done, since you have no choice as it's a unique (tasting) product monopoly.