2141 won't start at all not even the intro screen

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  • Vitalix

    #16
    Re: 2141 won't start at all not even the intro screen

    Any other suggestions before trying this last option? I'd rather not re-install Vista and all my other apps if I can avoid it.

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    • Natt
      Member
      • Oct 2006
      • 593

      #17
      Re: 2141 won't start at all not even the intro screen

      Manual uninstall and re-install: http://support.ea.com/cgi-bin/ea.cfg...?p_faqid=14051
      As you haven't installed to the default location the instructions wont be accurate, you will have to work it out for yourself.

      If you are using 64bit Windows the registry entrys are under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node

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      • Vitalix

        #18
        Re: 2141 won't start at all not even the intro screen

        This is helpful, thanks. Unfortunately i didn't install to the default. I'll give it a try and get back to you.

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        • Vitalix

          #19
          Re: 2141 won't start at all not even the intro screen

          A high knowledge techie friend who flew in to visit solved the problem. Apparently the problem was a corruption in PACE anti-piracy software. A whole bunch of hidden files needed to be deleted that were not being deleted in the original uninstall. From what I am reading ( and barely understanding), PACE attaches itself to a windows 'kernel' and in effect becomes and extension of the operating system. Thus the corruption could not be solved by reinstall. What an annoying piece of software.

          Anyway, thanks all for the advice. I hope this helps others.



          Vitalix

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