make sure you have an online account, click Multiplayer and only play on the servers with the symbol on the left hand side (or just ticked the ranked box)
If you have fast internet you need to make a new account, make sure it's an online account, and play on ranked multiplayer servers. If you have a dial-up connection, you're screwed, you can only play singleplayer and you can't get the unlocks unless you mod the game.
Hee hee...the forums should just literally make the search function much more easier to use because I guess some people aren't able to click it, type what they want and click "search".
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