driver installation problem

[Jay-C_2142]

I recently installed new drivers on my laptop from packard bell for the ATI Radeon 200m graphics card. However i have had a blue screen appear twice, countless error reports and games freezing at loading screens. This is the report i have recieved:

Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

--------------------------------------------------------------------------------


Problem report summary

Problem type
Windows stop error (a message appears on a blue screen with error code information)

Solution available?
No

What does this problem mean?
Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause
Unknown

Computer symptoms
A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take
Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible



I am **** with computers and dont even know how to uninstall the drivers, if this is what i have to do. What steps should i take next?
Many thanks in advance

[Scinto]

Re: driver installation problem

what new drivers did you install

[Jay-C_2142]

Re: driver installation problem

http://support.packardbell.com/uk/item/index.php?i=7415420000&

above is the link

[Scinto]

Re: driver installation problem

hmm you would need to revert to an older version then, if the new ones are giving blue screens,

did the laptop come with a disc with drivers on it?

[Jay-C_2142]

Re: driver installation problem

I'm not sure. I will have a look for the disc tonight and check.

Thank you for your help scinto.

[cloakster]

Re: driver installation problem

Did you uninstall your old drivers before installing the new ones.

[Jay-C_2142]

Re: driver installation problem

Did you uninstall your old drivers before installing the new ones.

no, i said i was a computer newb lol. How do i do this?

Thanks

[Nightf1yer]

Re: driver installation problem

no, i said i was a computer newb lol. How do i do this?

Thanks

Right click my computer, goto properties, hardware, device manager then uninstall the driver.