Announcement

Collapse
No announcement yet.

driver installation problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • driver installation problem

    I recently installed new drivers on my laptop from packard bell for the ATI Radeon 200m graphics card. However i have had a blue screen appear twice, countless error reports and games freezing at loading screens. This is the report i have recieved:

    Problem caused by Device Driver

    You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

    More information

    --------------------------------------------------------------------------------


    Problem report summary

    Problem type
    Windows stop error (a message appears on a blue screen with error code information)

    Solution available?
    No

    What does this problem mean?
    Windows has encountered a problem it cannot recover from and it needs to be restarted

    Cause
    Unknown

    Computer symptoms
    A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

    Additional steps for you to take
    Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible



    I am **** with computers and dont even know how to uninstall the drivers, if this is what i have to do. What steps should i take next?
    Many thanks in advance

  • #2
    Re: driver installation problem

    what new drivers did you install

    Comment


    • #3
      Re: driver installation problem



      above is the link

      Comment


      • #4
        Re: driver installation problem

        hmm you would need to revert to an older version then, if the new ones are giving blue screens,

        did the laptop come with a disc with drivers on it?

        Comment


        • #5
          Re: driver installation problem

          I'm not sure. I will have a look for the disc tonight and check.

          Thank you for your help scinto.

          Comment


          • #6
            Re: driver installation problem

            Did you uninstall your old drivers before installing the new ones.

            Comment


            • #7
              Re: driver installation problem

              Originally posted by cloaker
              Did you uninstall your old drivers before installing the new ones.
              no, i said i was a computer newb lol. How do i do this?

              Thanks

              Comment


              • #8
                Re: driver installation problem

                Originally posted by Jay_C
                no, i said i was a computer newb lol. How do i do this?

                Thanks
                Right click my computer, goto properties, hardware, device manager then uninstall the driver.

                Comment

                Working...
                X