We were hacked. Several times over the past two weeks, in fact.
While all passwords are encrypted and salted, it's recommended that you change your password here when you can.
Try joining our server and see if PB kicks you, then take a screenshot of the PB kick reason and post it up here.
If its just a global guid ban then you will need a new CD key to be able to play BF2 again. If its a global hardware ban then you would be banned from all PB games. The only way you can get hardware banned is if you at some stage were caught by PB using a hack that alters PB itself. If its a global guid ban then you were also caught using a hack but one that doesn't alter PB.
Put in a ticket at evenbalance.com, they have test servers which you can jump onto as well to verify it.
Some times PB make some errors... at some time i have a hardware banned.... i apeal and they give me rigth.....
try to go here https://ssl.evenbalance.com/troubleticket/
Tw1st, have you sent in a support ticket to the link Pardalito69 gave you?
Nobody here can help you, that is the only avenue you have to resolve this.
Yes, I have sent in a ticket and am currently awaiting a reply. As for buying a new game, would I still be able to use my old account or would I have to create a new one?
Besides I rather not buy a new game yet since the ban was a mistake/error and it wouldnt be very fair to me to dish out another $49.99 for something I didnt do.
Anyways, thanks for all the help everyone. I guess all I can do now is wait for the ticket to go through and hopefully get a responce soon. You guys were very helpful, it is much appreciated.
I have access to the database so it even shows clean guids. He has a leaked key. Someone probably hacked with your key and got it banned by EvenBalance. You'll need to contact EA and try to get a new key from them.
It's true, if you get a hardware ban you pretty much need to get a new computer.
Tw1st, you wanna let us know what the outcome is.
MAC Address has been banned.......a new computer is a hard price to pay for hacking.......unless you can prove that your MAC address has been hacked.......and that is unique to all computers...........so you are a hacker......or you where hacked via a shell account and didnt have your computer secure so.......................bad deal all the way around.
Good Luck to you Tw1st, if it is indeed not your fault I hope you get it resolved.
He is not hardware-banned since he can still play other PB games so that shouldn't be a problem. From what I've read you basically need a new hard drive and network card if you get hardware-banned. This looks like just a CD-key ban.
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