asus RMA offers upgrade ???? really??

[theminx]

so since i had nuked the crap out of my eah4870
this card

http://www.newegg.com/Product/Product.aspx?Item=N82E16814121277

and they are offering me this one for a change?

http://www.newegg.com/Product/Product.aspx?Item=N82E16814121291

THIS IS NOT AN UPGRADE RIGHT?

this some poc that blows hot air in your case from what i can see?

some have an opinion?

they do not have any models like mine in there shop to send me i have to pick something.

[[Expletive Deleted]]

Re: asus RMA offers upgrade ???? really??

They look pretty much identical to me. The only difference is in the cooling solution, and the DK one looks okay to cool the card itself. It doesn't have the plastic piece on it, so it probably won't vent air out of the case quite as well, though.
As long as your case fans are up to snuff, it shouldn't be an issue.

[Busby, Paul (Bicci)]

Re: asus RMA offers upgrade ???? really??

i think the one they are offering has a zalman VF1000 cooler on it... definately something similar.

They tend to be pretty damn effective coolers, quiet too :)

If it where me i wud tell them to jack it and send me the original one. if they dont have them in stock and your replacement is under guarantee then they are obliged to send you an upgrade for free or refund... i think :s

[Wizrdwarts]

Re: asus RMA offers upgrade ???? really??

The new one has better cooler. The old one doesn't look like it has heatpipes.

[megawhompertoo]

Re: asus RMA offers upgrade ???? really??

The new one has better cooler. The old one doesn't look like it has heatpipes.

old one is a just a reference cooler; the heatpipes are under the hood.

in general, i'd trust asus to come up with a non-reference cooler that performs better than what ATI has designed. alot of the heat will naturally move out the back of the card without being directly ported that way; the hot air that is left behind shouldn't be a problem if you have at least a minimal amount of exhaust going on.

[theminx]

Re: asus RMA offers upgrade ???? really??

LOL OWNED :)

[TheHeartSmasher]

Re: asus RMA offers upgrade ???? really??

RMAs always cause some stress, always. Either it takes a very long time to recieve your item back, they send the wrong item back (Model below what you originally purchased), your not home when the item is shipped to you and they didn't tell you it was being sent back and required a signature, and finally you have to put it back in your case once you get it back.

[=98=]

Re: asus RMA offers upgrade ???? really??

If you get the DK cooled card, the wait is certainly worth it!

[theminx]

Re: asus RMA offers upgrade ???? really??

i just read some horible RMA storys so now i dont feel so bad..but jesus id just like to have what im intitled to ya know, and if i get something more thats great..
anyway so what is so good about the dk card?

[=98=]

Re: asus RMA offers upgrade ???? really??

It's a lot more effective cooler and should allow some better overclocks :)

RMA's do take a long time, my XFX RMA took about 5 weeks (although you probably saw what happened in the thread i made here).

[theminx]

Re: asus RMA offers upgrade ???? really??

no i diddent..or i dont rember ..show me the link....

[=98=]

Re: asus RMA offers upgrade ???? really??

It's not important, can't be arsed to dig it up anyway.

[theminx]

Re: asus RMA offers upgrade ???? really??

thease asus rma dept is getting on my nerves now..they tell me when i call there oh so and so is not here ..do not call us back please we will call you back for sure today...
they never called...so i called them the next day and the same dam thing happend ..so and so is not here right now we will call you back please do not contact us again we will call you back today..

ya know wtf am i suppose to do when they state something they are clearly not doing?

they also say its a 10 day turn around your rma will be painless you wont even know it was gone...this is such CRAP!!!


does anyone know how long they really have to do this?

[=98=]

Re: asus RMA offers upgrade ???? really??

Get on here: http://www.consumerdirect.gov.uk/

There should be a template of an official warning letter. I used it on Overclockers when they wouldn't refund me for a mouse. Legal warnings work well, i got my money the next day.

[theminx]

Re: asus RMA offers upgrade ???? really??

thanks alex, i also went ahead and sent in a email to them at asus to a diffrent dept asking for the managers managers boss email address or phone number, i sent in a form with consumer direct also.