There is a new community update posted over at the <a href="http://www.ea.com/official/battlefield/battlefield2/us/home.jsp" target="_blank">Official Battlefield 2</a> website. They welcome the positive feedback for Euro Force but are aware of some issues. Here's what they had to say:
Glad to see they have some solutions for those having trouble with the booster pack. Stay tuned for more news on Battlefield 2 as well as the newly released Euro Force.
Early feedback for the Battlefield 2 Euro Force booster pack has been very positive. Our community digs the new Challenger 2, the Tiger HAP and the early favored map seems to be Operation Smoke Screen. We appreciate all the positive feedback you guys have been sending us and are also looking at the negative feedback as a way to resolve issues and as a way to provide better content in the future.
Speaking of negative feedback, we are aware that a small number of people are experiencing issues with the EA downloader. With that, and because we value your loyalty, we are investigating every customer service ticket we get. Here are some of the issues at hand.
ISSUE: Customers attempting to adjust their GameSpy ID names more than 3 times and then having to wait a week to change it again due to security concerns.
ISSUE: ActiveX / IE 7. IE7 is not final, and is not a supported browser. Revert to IE6 and set security / privacy / activex settings to default. While it would certainly be better if we were not dependant on any third party software, we have to recognize that IE7 is not final.
Complete FAQ can be found here.
ISSUE: 7049:0 error – We are aware of this issue and are currently investigating it. Once we know how to resolve it we will update you.
There are other various issue that we’re looking into and will update everyone in the community as we find solutions. For those of you playing Euro Force, keep up the good fight. For those who are having issues getting it to run, keep your chin up. We hope to have most of the issues solved quickly.
Speaking of negative feedback, we are aware that a small number of people are experiencing issues with the EA downloader. With that, and because we value your loyalty, we are investigating every customer service ticket we get. Here are some of the issues at hand.
ISSUE: Customers attempting to adjust their GameSpy ID names more than 3 times and then having to wait a week to change it again due to security concerns.
RESOLVE: You can change your GameSpy nickname up to 3 times per week. Do this by opening the downloader. You will see a text link on the Euro Force image. Alternately, you can go to ea.com and My Account and edit the info there.
NOTE: This is temporarily being change to 10 times to accommodate the issues at hand.
Complete FAQ can be found here.
ISSUE: Customers that can not use their EAD to connect to download or login.NOTE: This is temporarily being change to 10 times to accommodate the issues at hand.
Complete FAQ can be found here.
RESOLVE: The inability to connect to the EA downloader is usually a blockage of data from one machine to another. When troubleshooting online connections you should keep in mind that you are not only dealing with your computer, but also the computer you are connecting to. Also be aware that every other computer your signal passes through can affect this connection.
Complete FAQ can be found here.
Complete FAQ can be found here.
ISSUE: ActiveX / IE 7. IE7 is not final, and is not a supported browser. Revert to IE6 and set security / privacy / activex settings to default. While it would certainly be better if we were not dependant on any third party software, we have to recognize that IE7 is not final.
Complete FAQ can be found here.
ISSUE: 7049:0 error – We are aware of this issue and are currently investigating it. Once we know how to resolve it we will update you.
There are other various issue that we’re looking into and will update everyone in the community as we find solutions. For those of you playing Euro Force, keep up the good fight. For those who are having issues getting it to run, keep your chin up. We hope to have most of the issues solved quickly.
Glad to see they have some solutions for those having trouble with the booster pack. Stay tuned for more news on Battlefield 2 as well as the newly released Euro Force.
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