CNNMoney is running an editorial about the effect of "mods". It barely mentions CS, but it has a good axiom:
This is the Business 2.0 article he references, by the way. It's far more gaming/CS oriented.
Unfortunately it seems that many companies have abandoned the maxim that the customer is always right. Ultimately, on this issue, these firms will find out that they've been dead wrong.VALVe has treated its customers right. Oh wait I wouldn't want to show bias because the four of you that hated CS 1.4 will attack me and conclude that VALVe actually hates its consumers and is greedy for supporting a product for four years. Oops, emotional breakdown.
This is the Business 2.0 article he references, by the way. It's far more gaming/CS oriented.
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