Battlefield 2 Ranked Server Issues

[Spawndemon]

A new update has been posted today over on the Battlefield Portal about the recent server issues in BF2. Take a look:

We have become aware of modified Battlefield 2 ranked servers once again that have had an adverse affect on the leaderboards and player accounts. We are working with our partners to prevent this from happening and to return the leaderboards to normal. If you believe your account has been adversely affected by this contact EA Support at http://support.ea.com.

Be sure to contact EA if your account has been affected!

[=98=]

Re: Battlefield 2 Ranked Server Issues

Contacted.

Greetings

I am sorry to hear that your account was one that got hacked into and I apologize for the frustration. Unfortunately resetting the stats to what they were is not something we have the ability to do. I apologize again, but if your stats were wiped, the only way to get them back would be through gameplay.

If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.

Cheers,

GM Tinman
Player Relations
EA Online Support

and, when i brought up examples of other accounts having stats reassigned!

Hi

Whether or not you choose to believe it is up to you, and any player that is saying we reset their stats is incorrect. This si siomply something we do not do. As far as speaking to a supervisor, you have been escalated to the highest department you can be escalated to within EA. Again your stats cannot be reste, have a nice day.

If you have any further questions or concerns please visit our extensive knowledge base online at http://support.ea.com.

Cheers,

GM Tinman
Player Relations
EA Online Support

[G-Snake]

Re: Battlefield 2 Ranked Server Issues

Hi

Whether or not you choose to believe it is up to you, and any player that is saying we reset their stats is incorrect. This si siomply something we do not do. As far as speaking to a supervisor, you have been escalated to the highest department you can be escalated to within EA. Again your stats cannot be reste, have a nice day.

If you have any further questions or concerns please visit our extensive knowledge base online at http://support.ea.com.

Cheers,

GM Tinman
Player Relations
EA Online Support

Wow, for 'the highest department you can reach at EA', it looks as if that email was written by an 8 year old, no professionalism at all, both in the tone of the email as well as the spelling/grammatical errors.

It's good to know that EA takes pride in their professionalism and treats it's paying customers with the utmost respect.

[FPS[SONIC]]

Re: Battlefield 2 Ranked Server Issues

FFS - we need to boycott these tards!

DICE, why did you partner with EA -- WHY?!!!

@ Alex - That is one ugly "person of unknown gender assignment" on your avatar...

[Mitch]

Re: Battlefield 2 Ranked Server Issues

This happen to one of my BF2 accounts back in April of this year and I thought you might be interested in what EA told me.

Now keep in mind, I never bothered to get the 100 points necessary because I have a second account, so when this happen I just started using that one.

Anyway I thought you might find this interesting...

Response (Mohd N.) 04/15/2008 11:36 AM

Hi Tom,
Thank you for contacting EA Support.

We regret to inform you that your soldier stats were found to have been inappropriately altered through playing on a compromised server. In our attempt to maintain the integrity of the stats and leader board for Battlefield 2, we have had to reset the stats on your soldier. Although we are working to prevent these servers from affecting future soldier stats, we were unable to remove the ‘bad’ stats without clearing your stats entirely.

We understand that many soldiers were not aware that they were on a compromised server, so we want to work with you to restore some of your stats. If you are interested in restoring as much of your original stats as possible, please read and follow the steps below.

What we will do for you:
We can restore your Rank, Global Score, Commander Score, Team Score, and Combat score to what you had earned prior to March 22, 2008. All other statistics cannot be restored; however, you can re-select your unlocks to match the rank that is restored to your soldier.

What you must do to qualify:
Before we can restore your stats, you must first gain a Global Score of at least 100 by playing on ranked servers.
How to initiate the stat restore:

Once you have earned a Global Score of at least 100, please create an email by using the “contact us” button on our www.support.ea.com and let us know “you have gained at least 100 Global Score” and it has been at least 24 hours.

Include your soldier name and/or PID so that we can verify the information and restore your statistics.
Note: The restore may take some time depending on how many valid users were playing on these compromised servers.

We appreciate your patience and understanding as Electronic Arts continues to protect the integrity of the game.

Thank you for your time.
EA Rep Mike
Player Relations
Electronic Arts

<O:p

[Adamshannon8]

Re: Battlefield 2 Ranked Server Issues

@Mitch

I got that as well, and i did all that but then they said that they would not reset my stats.

Good luck!

[imported_Neptune]

Re: Battlefield 2 Ranked Server Issues

Has anyone had any success? I want to know if theres a fix before I play bf2 again, just in case I somehow mess up my circumstances.

[=98=]

Re: Battlefield 2 Ranked Server Issues

A bit, but through EA Support, you won't get anything back

It's a real shame.

[Mitch]

Re: Battlefield 2 Ranked Server Issues

@Mitch

I got that as well, and i did all that but then they said that they would not reset my stats.

Good luck!

Good to know I made the right decision not to wasted my time following up on this.