Need troubleshooting - EA support is useless!

[Tactical_Marksman]

The one time I emailed EA for tech support for BF2 I got a bot-email saying they'd get back to me in one business day. It took two or three, and then it was just a cut-and-paste job from their FAQ/Knowledge-base which I'd already seached online.

I ended up solving the problem myself and emailing THEM with the solution.

That EA charges for phone support is a rip off, especially if (as in my case) we're doing their jobs for them. I've been a fan of EA for their previous games, but I don't get the feeling that they're troubleshooting ANYTHING for BF2. It feels like the communites, especially this one, are doing the beta-testing and troubleshooting for EA while the company continues to rush out flawed patches (and the upcoming expansion pack) without getting the core product right.

Anybody else get this feeling or am I just particularly disgruntled?

[BryanG]

I ended up solving the problem myself and emailing THEM with the solution.

Same here with regards to the mouse being unresponsive at the kit screen. Are these people being paid?

[=PxR=TitanSound]

I checked temperature as well. It seems ok. But what is a reasonable limit for the temp?

Update: Another thing is I tried running the game with Hardware Doctor running in the background just to see if it would give me a temp warning at any point. It didn't. Wouldn't HL 2 and Doom 3 be more stressful at least on the GPU temp though? I can run those with no probs whatsoever. Another interesting point is like I mentioned, that once the game has run for maybe half an hour the critical stage seems to have passed, which suggest that temp is not the problem (on the other hand it also seems to suggest a RAM issue is at fault, right?). AAaargh, damn you computer!

I feel your pain mate, I have the exact same problem. It always got me scratching my head why the game would hard reboot 3/4 times when I start playing then be fine for hours.

I have been given a few things to try over the weekend so if any work i'll post them here for ya.

[spaceman1701]

Yep, that solved it for me

Yep, when i wiped windows and reinstalled windows and BF2(left everything to default) in the same partition, did the updates and everything works. smokingly I would say. I went from crashing and a 7 minute verifying period to, clean playing and a 1 1/2 minute verifying. I did the reinstall 2 days ago and I have logged about 17 hours of clean playing since. Give it a try, just make sure you move your BF2 folder from your "My Documents" folder. Copy it and put it in a different partition. It was a bit of work to do, and is a bit extreme, but it works and I have tried everything else, so I had nothing to lose. Good Luck to all.