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Xbox Live Account Suspended

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  • Xbox Live Account Suspended

    Here's the message it keeps giving me:

    "Your account has been suspended due to a payment option. Please use a different payment option or update your current information in Account Management"

    This has to be some kind of mistake because i've already paid for the annual renewal a few months ago and received notice of payment.

    And of course i can't check out if there are any problems with my account because in order to get into Account Management i need xbox live, which i can't get because i can't get into Account Management. :hmm:

    Has anyone else had a similar problem and/or know what to do?

  • #2
    Re: Xbox Live Account Suspended

    Call xbox customer support? They will have it sorted in 5-10 minutes.

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    • #3
      Re: Xbox Live Account Suspended

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      • #4
        Re: Xbox Live Account Suspended

        Perhaps your credit card is maxed out? Fradulent use on it?

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