EA master server just died

[MohicanGR]

This is the message I sent to EA support. I know someone will read this but I'm not sure if they're planning to do anything now that patch 1.50 is out:

>>>>>>

I'm sorry to say this but BF2142 has got to be the most unreliable and sloppy-programmed piece of software I have ever used. During the past few weeks, the EA master server seems to be barely breathing and on top of that the BF2142 client has no exception handling whatsoever. As a result, the game will not even boot properly and freeze on connect if there is any network problem, or just crash/kick you out with no message.

My question is this: wince there is no expiration date on the game itself, is EA willing to correct this totally unacceptable situation or is it part of its policy to force clients to quit this game, so BF3 will get more sales?

PS: My comments refer to the "product" itself and the s/w quality, as a professional s/w developer, not just as a frustrated player.

<<<<<<<

Perhaps more people should start complaining to EA in the most official way, so they start taking it more seriously.

[=98=]

Re: EA master server just died

http://www.totalgamingnetwork.com/main/showthread.php?t=157036

[MohicanGR]

Re: EA master server just died

Today EA Support Center send me this response:

>>>>>>

Hi,

Thank you for contacting us here at Electronic Arts Technical Support. I’m sorry for the difficulty you’re having with Battlefield 2142™.

Unfortunately, we here at technical support do not have any information regarding the issue or question as technical support is mainly concerned with troubleshooting technical issues, such as the game crashing or loading issues. If you have any comments or suggestions please post on the appropriate game forums.These forums are maintained and monitored by the community leaders and production team. By posting on these forums you will be able to submit direct feedback to the appropriate person. Please make sure that you follow the EA terms of service when posting. You must have an EA member account in order to post on the forum.

• Click here http://forums.electronicarts.co.uk/ to go to our forum site.
• Click on the appropriate genre for your game.
• You will be brought to a page containing the forum direct links. Click on the appropriate forum section under your game title.
• If there is no Suggestions section, please post in the General section.

I hope that the information I have given will be of service with you.

Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://electronicarts.co.uk/support).

Best Regards,

Glenn A.
EA Support Centre, UK and Ireland
http://electronicarts.co.uk
http://electronicarts.ie

<<<<<<

As you can see, they didn't give any real answer (I told them that too). My message was not reported in the "technical->crash/loading" issues but in the "technical->online/connectivity/networking" section as it should. Despite that, they still say that they can give me any proper answer.

It looks like they're about to pull the plug from much of the BF2142 budget, so be prepared for a lot more problems with their servers...

[Basil.]

Re: EA master server just died

Yes there going to pull the plug right before the put 1.5 out. yep that's what there doing.

[sempf]

Re: EA master server just died

it always has been during beta testing that the master server didn't work properly...

[FURRY BIRD]

Re: EA master server just died

I played for about 3 hours last night in different servers and never got booted once.:yay:

[M.F.A]

Re: EA master server just died

it allways happens to me 1 kill away from dce pin lol

[jake_]

Re: EA master server just died

I played for about 3 hours last night in different servers and never got booted once.:yay:

same here... although it wasn't quite 3 hours for me.

[EnergyNL]

Re: EA master server just died

Yup got kicked in the 12th round... right before the end of the round (ticketcount was on 41 - 12) and yes I was numbero uno :cry: bye bye gold medal. When I logged back in straight
away I didn't got any respons, what am I supposed to do, exit BF2142 and start it again or a complete restart of windows? Hope EA solves this problem fast, second time it happend to me last week.

[iQue]

Re: EA master server just died

I thought I heard somewhere that EA was having some troubles with Gamespy. Not sure though.

Anyway, the master servers has always been a little weird when a beta patch is out. Take it easy.

[TrooperJac]

Re: EA master server just died

I've had a lot of these today but they're different to regular disconnects.

I used to get the typical game freeze for 10-15 seconds then the return to the server select screen. Now I just get an instant kick to the EA master server connect dialog box. Just now it wouldn't let me reconnect saying my password was wrong.

[ojkilledthemfolk]

Re: EA master server just died

Have not been here in a while, came by to check out the new patch. Looks like the same old problems as before.

The wake maps is fun, have been unable to check out shinggle

[vanilla]

Re: EA master server just died

Been booted off for 3 times during the last hour. That was it for today. I can just hope they get their things fixed over at the masterserver.

[[21CW]DWillis]

Re: EA master server just died

I've never been able to play this game more than 90 seconds due to the master account server having issues...

[FURRY BIRD]

Re: EA master server just died

Well I got booted 3 times tonight, so I gave up in frustration, I wish they would fix this or do they just not care, as this happens when a company gets too big. I am starting to get frustrated.