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  • Can't Log in

    For the past 2 weeks I have not been able to log in.

    I've reinstalled twice, and have even disabled my firewall. All my other games worth well, including BF2. I've tinkered with it trying to fix it to no avail.

    This is my problem




    Even clicking retrieve details does not work as it tries to connect and does the same thing as the above picture.

    Regardless I can not get past this screen.


    Thanks in advance :salute:

  • #2
    Re: Can't Log in

    Are you able to sign into fileplanet.com and support.ea.com?
    If not use the recover password information for both sites.

    fileplanet.com(gamespy) is what you login to the game with.

    If you are still having problems contact EA Support support.ea.com.

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    • #3
      Re: Can't Log in

      Originally posted by TheHeartSmasher View Post
      Are you able to sign into fileplanet.com and support.ea.com?
      If not use the recover password information for both sites.

      fileplanet.com(gamespy) is what you login to the game with.

      If you are still having problems contact EA Support support.ea.com.
      Yes, I can sign on at both places, EDIT: but only on my laptop for support.ea.com

      support.ea.com is dreadfully slow almost unable to be viewed EDIT: And is timing out now

      fileplanet is working perfectly

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      • #4
        Re: Can't Log in

        EA support is faster now, But i still cant log in


        EDIT: It was a conflict with Tweakvista from stardock, its working now

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        • #5
          Re: Can't Log in

          I am having the same problem and also had tweak vista installed, but uninstalled....what's the fix? Anyone?

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