After 1.40 update I have EA Download manager problem

[LionRock]

Hi,

I have some problems I will paste my message that I have send to EA support. I have got the reply but nothing that would be helpful.

Exact message that I get from donwload manager when I click "Play" is: "The game can not start. In order to launch this game, pleas login to EA Download manager to verify your ownership, then try again."

But Im logged in in EA doenload manager because I see all my purchased items. Because if Im not logged in I dont see them. Before update all was ok.

Anybody have the same problems ? :/

I have got the url in the answer from EA http://support.ea.com/cgi-bin/ea.cfg...ted=1146241551

But I have installed game on just one computer! I dont find the C:\Documents and Settings\All Users\Application Data\PACE Anti-Piracy\License Files because I have Windows Vista and I dont find this directory anywhere :/ I didnt change CMOS time or anything.

So all suggestions from that link are not helpfull to me

Pleas help :/

Sorry for my english...

Thanks and have a nice day
Best regards

[Chleul]

Hi,

This directory C:\Documents and Settings\All Users\Application Data\PACE Anti-Piracy\License Files does indeed not exist under vista, you can find it in C:\Program Data (hidden folder).

However, I have the same problem (also before the release of 1.40) and this fix didn't work for me.

I found on the following link : http://bfnation.net/forums/general-b...ownership.html
that this ownership problem was known from EA and that they were working on a fix (bottom of page)...Don't know how official this information is though...

Cécile

[LionRock]

So what did you do then? I dont find any good solution. And also EA support does not know how to help me Im still waiting for answer from them :/

I hate this It would be better to use cracked game and everything would work. Now I have paid and woila... I can just watch the icons and error messages

[Chleul]

I did not find any fix until now...I still got the problem and it's been quite a few weeks now...
I tried everything listed on the different forums and technical supports but none of these worked. I also tried to get help from french technical support but they keep telling me stupid things like "uninstall and reinstall your internet connection" or "verify the configuration of your router" and so on. I am now convinced that the problem does not come from my computer but from a bug in EADM.

The only solution would be to buy a hard copy of the game and not use EADM at all. But I'm waiting a bit to see if EA finds a solution to this bug after all.

Anyway from now on I'll never buy a game online again