I’m reading lots of complaints about the new iTunes 8 update causing horrific problems on Windows machines, including widespread reports of STOP errors, aka the Blue Screen of Death. My colleague Adrian Kingsley-Hughes has asked readers for reports and Gizmodo has a sketchy post as well. How can this be happening? Assuming that the underlying hardware is working correctly, STOP errors can only be caused by kernel-level drivers or system services. A poorly written program can crash itself but not the entire system. So how can a supposedly simple software update cause a fatal crash?
Maybe because this isn’t a simple software update. Once again, Apple is using its automatic update process to deliver massive amounts of new software to users, including a device driver that has a long and checkered history of causing the Blue Screen Of Death to appear. And it’s delivering this massive payload without even a pretense of proper disclosure and without asking consent from its users.
I was able to reproduce a crash using an iPod and iTunes 8 and fixed it by removing the suspicious driver. I’ve dissected the process and put together a gallery that shows how extensive the infiltration is and where you can find the likely culprit.
Maybe because this isn’t a simple software update. Once again, Apple is using its automatic update process to deliver massive amounts of new software to users, including a device driver that has a long and checkered history of causing the Blue Screen Of Death to appear. And it’s delivering this massive payload without even a pretense of proper disclosure and without asking consent from its users.
I was able to reproduce a crash using an iPod and iTunes 8 and fixed it by removing the suspicious driver. I’ve dissected the process and put together a gallery that shows how extensive the infiltration is and where you can find the likely culprit.
:rantoff:
More in the end of the article:
An even bigger problem is Apple’s attitude toward its Windows customers. These additional software packages and drivers are being installed with no disclosure and no consent. A pile of software, including the troubled MobileMe service, is also being installed and enabled at startup on Windows machines, even where the user has no MobileMe account and, for that matter, no mobile device.
Apple’s Get a Mac ads love to tweak Microsoft for its frequent crashes. Someone from Apple needs to look in the mirror and realize that they’re the problem in this case.
Apple’s Get a Mac ads love to tweak Microsoft for its frequent crashes. Someone from Apple needs to look in the mirror and realize that they’re the problem in this case.
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