Need help with virus that i got! PLEASE READ

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  • sgt.collins
    #1

    Need help with virus that i got! PLEASE READ

    I'm really sad right now, because i got a virus/viruses on my computer. I was downloading a video converter program. When I installed it, like 4 programs popped up on my desktop that i didn't install or download. I ran both avg anti spyware and avg anti virus, and they both came up witha bunch of infections, and i deleted them. Upon reboot, there is still a Security warning: your computer may be infected with harmful or unwanted programs.... so, please help me. oh yeah, heres my hijack this log:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:15:12 PM, on 1/2/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Xfire\xfire.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\PnkBstrB.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\shell.exe
    F3 - REG:win.ini: load=C:\WINDOWS\system32\jkhfc.exe
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - C:\Program Files\Outerinfo\Outerinfo.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: (no name) - {D3D93A48-DF4D-4F36-8867-995DAE292962} - C:\WINDOWS\system32\jkhfc.dll (file missing)
    O2 - BHO: (no name) - {FA16FE06-B462-470E-9653-79C54B1871FF} - C:\WINDOWS\system32\gebayvu.dll (file missing)
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\System32\xRaidSetup.exe boot
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvguh.dll,startup
    O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp .exe
    O4 - HKLM\..\Run: [lsass] C:\WINDOWS\lsass .exe
    O4 - HKLM\..\Run: [Printer] C:\WINDOWS\system32\printer.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [Outerinfo] "C:\Program Files\Outerinfo\Outerinfo.exe"
    O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
    O4 - HKCU\..\Run: [OuterinfoUpdate] "C:\Program Files\Outerinfo\OuterinfoUpdate.exe"
    O4 - HKCU\..\Run: [Spoolsv] C:\WINDOWS\system32\spoolvs.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
    O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1195449111609
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://crucial.com/controls/cpcScanner.cab
    O20 - Winlogon Notify: gebayvu - gebayvu.dll (file missing)
    O20 - Winlogon Notify: wintfj32 - C:\WINDOWS\SYSTEM32\wintfj32.dll
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 6372 bytes

    if you need anything else, please let me know.

    oh, by the way, i know that i can just format my hard drive, but that would be a pain in the butt, and i would lose alot of valuable data.

    Thank you!
    Tags: None
    • Twlight
      Member
      • Feb 2007
      • 1224
      #2
      Nasty Files:
      F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\shell.exe
      O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - C:\Program Files\Outerinfo\Outerinfo.dll
      O4 - HKLM\..\Run: [lsass] C:\WINDOWS\lsass .exe
      O4 - HKLM\..\Run: [Printer] C:\WINDOWS\system32\printer.exe
      O4 - HKCU\..\Run: [Outerinfo] "C:\Program Files\Outerinfo\Outerinfo.exe"
      O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
      O4 - HKCU\..\Run: [OuterinfoUpdate] "C:\Program Files\Outerinfo\OuterinfoUpdate.exe"
      O4 - HKCU\..\Run: [Spoolsv] C:\WINDOWS\system32\spoolvs.exe
      O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\System, DisableRegedit=1

      Missing Files:
      O2 - BHO: (no name) - {D3D93A48-DF4D-4F36-8867-995DAE292962} - C:\WINDOWS\system32\jkhfc.dll (file missing)
      O2 - BHO: (no name) - {FA16FE06-B462-470E-9653-79C54B1871FF} - C:\WINDOWS\system32\gebayvu.dll (file missing)
      O20 - Winlogon Notify: gebayvu - gebayvu.dll (file missing)

      Fix the above; then post a new Hijackthis log.

        Comment

        • Stormy{CAN}
          Member
          • Apr 2007
          • 958
          #3
          Too bad you missed one,

          O20 - Winlogon Notify: wintfj32 - C:\WINDOWS\SYSTEM32\wintfj32.dll

          and its a doozy,

          http://fileinfo.prevx.com/QQ638117814981-WINT11219572/WINTFJ32.DLL.html


          srgtcollins you might want to give serious consideration to signing up and posting your HJT log at one (and only one) of the recognized HJT help forums,

          http://forums.spywareinfo.com/


          http://www.castlecops.com/c3-Malware_Cleanup.html


          PC Matic Knowledgebase
          http://forums.pcpitstop.com/index.php?showforum=25


          BleepingComputer | Technical Support Forums
          http://www.bleepingcomputer.com/forums/index.php?
          A free community and discussion forum for answering Computer Help, Security, and Technical Support questions.


          http://www.geekstogo.com/forum/Malwa...-Here-f37.html

            Comment

            • sgt.collins
              #4
              how do i fix the files???? and i'll post there where you said. should i download that fileinfo thing that stormy gave to me?

              alrighty i figured it out.

              Logfile of Trend Micro HijackThis v2.0.2
              Scan saved at 2:32:28 PM, on 1/4/2008
              Platform: Windows XP SP2 (WinNT 5.01.2600)
              MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
              Boot mode: Normal

              Running processes:
              C:\WINDOWS\System32\smss.exe
              C:\WINDOWS\system32\winlogon.exe
              C:\WINDOWS\system32\services.exe
              C:\WINDOWS\system32\lsass.exe
              C:\WINDOWS\system32\svchost.exe
              C:\WINDOWS\System32\svchost.exe
              C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
              C:\WINDOWS\system32\spoolsv.exe
              C:\WINDOWS\Explorer.exe
              C:\WINDOWS\system32\RUNDLL32.EXE
              C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
              C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
              C:\WINDOWS\system32\ctfmon.exe
              C:\Program Files\Xfire\xfire.exe
              C:\Program Files\Mozilla Firefox\firefox.exe
              C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
              C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
              C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
              C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
              C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
              C:\WINDOWS\system32\nvsvc32.exe
              C:\WINDOWS\system32\HPZipm12.exe
              C:\WINDOWS\system32\PnkBstrA.exe
              C:\WINDOWS\system32\PnkBstrB.exe
              C:\WINDOWS\System32\svchost.exe
              C:\Program Files\Viewpoint\Common\ViewpointService.exe
              C:\Program Files\iPod\bin\iPodService.exe
              C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

              F3 - REG:win.ini: load=C:\WINDOWS\system32\jkhfc.exe
              O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
              O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
              O2 - BHO: (no name) - {D3D93A48-DF4D-4F36-8867-995DAE292962} - C:\WINDOWS\system32\jkhfc.dll (file missing)
              O2 - BHO: (no name) - {FA16FE06-B462-470E-9653-79C54B1871FF} - C:\WINDOWS\system32\gebayvu.dll (file missing)
              O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
              O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\System32\xRaidSetup.exe boot
              O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
              O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
              O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
              O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvguh.dll,startup
              O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp .exe
              O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
              O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
              O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
              O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
              O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
              O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
              O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
              O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
              O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
              O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
              O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
              O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
              O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
              O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
              O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
              O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
              O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
              O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
              O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1195449111609
              O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
              O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://crucial.com/controls/cpcScanner.cab
              O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
              O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
              O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
              O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
              O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
              O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
              O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
              O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
              O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
              O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
              O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

              --
              End of file - 5778 bytes

                Comment

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