computer problems

[aimex64]

Ok, my parent's laptop has a couple of problems. Its a dell inspiron, pretty new. Ever since they reformated and reinstalled XP, the computer runs slow as hell. Also, graphics like icons ( for example the Google logo) seems really pixely-not clear. The computer has a gig of RAM but opening programs, sufing the web is very slow. The internet is fine, excellent connection at 54 mbps.

[Minicoop503]

Re: computer problems

After they reformatted, did they reinstall all the drivers such as graphics, sound, etc..?

[System]

Re: computer problems

Yeah sounds like they are missing some drivers/updates. If you ever formatted and reinstalled XP before, you'd notice everything is slow in the beginning and nasty looking - exactly what you explained to us.

[aimex64]

Re: computer problems

well would they have to go online and get it? the graphics card is integrated :shakehead: and the sound card...uhh...ummm. idk

[System]

Re: computer problems

Well try going through microsoft updates and if your done there than I think what you can do is:

My computer > right click > properties > hardware > device manager > xxxxx


If you have a soundcard try looking for it in there and update the drivers through that.

I think the easiest way is knowing the make of your mobo and sound card and just going to the sites and manually downloading the updates.

[megawhompertoo]

Re: computer problems

you could start here:

http://search.dell.com/results.aspx?c=us&l=en&s=gen&cat=sup&qmp=12&p=1&subcat=dyd&rf=all&nk=t&sort=K&snpsd=A&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav

and download updated video, sound, and network drivers.

usually, with laptops, there is a cd that you use to restore to "factory new" settings. do you have such a cd?

[Minicoop503]

Re: computer problems

you could start here:

http://search.dell.com/results.aspx?c=us&l=en&s=gen&cat=sup&qmp=12&p=1&subcat=dyd&rf=all&nk=t&sort=K&snpsd=A&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav

and download updated video, sound, and network drivers.

usually, with laptops, there is a cd that you use to restore to "factory new" settings. do you have such a cd?

Yeah, I was going to suggest going to the dell site and d/ling the drivers. i know that for my gateway laptop, the gateway website has all the drivers up for d/l.

[camper.]

Re: computer problems

Yes, go to the Dell site, type the service tag code, and download all the drivers. You are probably locked to 640x480@60Hz amongst other things.